❓ Frequently Asked Questions
What about the price level?
We are confident that our prices are competitive compared with those at the same quality level, since we have stayed in this field more than 20 years. We always adhere to the principle of providing top quality products with competitive prices.
Why do some prices seem high compared to other suppliers for similar looking models?
Market products can vary significantly in material quality and quality control. Prices of products using cheaper materials and having less quality control are naturally lower than high-standard professional equipment.
What is the time of delivery?
Since our products are produced according to specific orders, the delivery period is typically 15 days after confirmation. For small or sample orders, please check with us regarding ready stock for faster delivery.
What about quality assurance?
We offer a one-year warranty period beginning from the time of shipment. For minor problems, we provide free spare parts for replacements. For serious issues, we can provide replacements free of charge.
What are the payment terms?
We accept various payment methods including T/T, Credit Card, L/C, Western Union, PayPal, and MoneyGram.
How are the products packaged for transport?
All dental chair units are securely packed in sturdy Wooden Cases to ensure safety during international transportation.